FAQ

What types of players are your rackets suitable for?

Our rackets are designed for beginners to more experienced players looking for great value for money. Whether you're just starting out or looking to take your game to the next level, we've got you covered!

What is a pre-order?

A pre-order allows you to reserve your racket before it is in stock. It is thanks to your support that we can produce and offer quality equipment.

How do pre-orders work?

When you pre-order, you pay in advance to guarantee your racquet. Once stock is available, we will ship it to you immediately.

What are the benefits of pre-orders?

  • Priority : Your racket is reserved first.
  • Support : You contribute to our development and continuous improvement of our products.

Can I cancel my pre-order?

  1. Yes, you can cancel your pre-order up to one week before the scheduled shipment. Contact our customer service at support@nordpaddle.com for more information.

What is the delivery time?

Once stock is received, you will be delivered between 3 and 7 business days .

How can I contact you?

  • Write to us by email at support@nordpaddle.com
  • Follow us and message us on our social networks.

At Nord Paddle, customer satisfaction is our priority. If you encounter a problem, we will do everything possible to resolve it quickly. You can count on us!